An estimated 1 in 5 customers don’t purchase for a 2nd time resulting in a 20% customer defection rate. Most of this 20% is because they are unhappy with the service they received, and a perception of indifference towards them.
Getting Customers to Spend More
As long as you develop messages that explain why a customer should spend more, increasing your prices should not be seen as the taboo topic it sometimes is.
How Can I Convert More Leads into Sales?
The answer to this question depends on a number of factors, including the quality of your leads, your sales process, and the effectiveness of your sales team.
How to Get More Customers
There are two critical elements you need to understand before you build your sales funnel. In this article we’ll show you what they are and guide you through building your funnel.
Business Growth Drivers
You might be asking why we, as chartered accountants, are sharing business growth advice. It’s simple. We work with businesses of all sizes and structures and see what works, and what is less effective.
The Thin Line Between Success and Failure; An Entrepreneurs Perspective
In this article, we want to explain why failure is an essential part of success for many business owners and although associating failure with success can be quite complex, there’s a lot to learn!
Challenges of Recruiting Remotely
With the world of work being in continuous evolution, work dynamics including the introduction of hybrid working come with some challenges.
Employees working from home
Following the outburst of COVID-19 in early 2020, working from home became the norm for millions of people and as a result, the Government implemented temporary changes to homeworking reliefs for 2020/21 and 2021/22.
Calling All Business Owners… Here’s Why you Need to Make a Will
Running a business involves constant planning when wanting to achieve financial stability, but have you done the same for writing your will?